- Favoro LLC ("we," "us," or "our") operates the Donetick application and - website (collectively, the "Service"). This Privacy Policy informs you - of our policies regarding the collection, use, and disclosure of - personal data when you use our Service and the choices you have - associated with that data. -
-- Personal Data: When you register for an account or use - the Service, we may collect certain personally identifiable information, - such as your name and email address. + How Donetick handles your data
- Usage Data: We collect information on how you use the - Service, such as your IP address, browser type, pages visited, and the - time and date of your visit. + Last updated August 12, 2026 +
+ ++ Donetick is made by Favoro LLC ("we", "us", "our"). This policy covers + the Donetick Cloud Service and our website. If you run Donetick + yourself, your data lives on your own server and you control it. Only + the analytics section below applies, and only if you opt in. +
+ ++ • Account info: your email, your name, and the circle + (household or group) you belong to.
- Task Data: We store the tasks and chores you create - within the app, including their details and any assigned users. -
-- Provide and Maintain the Service: We use your - information to operate, maintain, and improve the Service. + • Your content: the tasks, chores, labels, notes, and + schedules you create.
- Communicate with You: We may use your email address to - send you notifications, updates, and promotional materials related to - the Service. + • Usage data: basic, privacy-respecting information + about how the app is used so we can keep it working and improve it.
- Analyze Usage: We analyze usage data to understand how - the Service is used and to make improvements. + • Billing: if you upgrade, payment is handled by + Stripe. We never see or store your full card details.
-- With Your Consent: We will not share your personal data - with third parties without your consent, except as described in this - Privacy Policy. + To run the core product: store and sync your tasks across your devices, + remind you when things are due, share chores with your circle, and + provide support. We use your content to operate the Service for you, not + to build advertising profiles, and never to train AI models. +
+ ++ We use{' '} + + PostHog + {' '} + to see which features are used and to catch crashes. Every event is + checked against a fixed list of allowed properties before it is sent, so + only this can leave your device: feature usage (for example, that a task + was created and whether it had a due date), technical details about your + installation (platform, OS version, app version, Cloud or self-hosted), + whether your account is on a paid plan and how many people are in your + circle, and, for errors, status codes and stack traces.
- Service Providers: We may engage third-party companies - or individuals to perform services on our behalf (e.g., hosting, - analytics). These third parties have access to your personal data only - to perform these tasks and are obligated not to disclose or use it for - any other purpose. + We never send the content of your tasks, chores, notes, search queries, + circle names, or label names. We don't use session recording or + automatic click capture.
- Compliance with Law: We may disclose your personal data - if required to do so by law or in response to valid requests by public - authorities (e.g., a court or government agency). + For our public website we also use{' '} + + Plausible + + , a privacy-friendly analytics tool that counts page views without + cookies, without cross-site tracking, and without building a profile of + you.
-- We value your privacy and have implemented reasonable security measures - to protect your personal data from unauthorized access, disclosure, - alteration, or destruction. However, no method of transmission over the - Internet or electronic storage is 100% secure, and we cannot guarantee - absolute security. + Product analytics and crash reporting are two separate switches under{' '} + Settings → Privacy & Analytics. On the Cloud + Service they're on by default and you can turn them off at any time. On + self-hosted installations they're off by default and require you to opt + in. Turning one off stops new data of that type immediately.
-- Account Information: You can update or correct your - account information at any time. + Cloud Service data is stored on our hosted infrastructure, scoped so + that only you and the circle you share with can access it. Files you + upload, like task photos and attachments, are kept in secure cloud + object storage provided by Cloudflare, and are served over private, + expiring links rather than public URLs. We use reasonable safeguards to + protect all of it, though no system on the internet is perfectly secure.
+ +- Marketing Communications: You can opt out of receiving - promotional emails by following the unsubscribe instructions included in - those emails. + We don't sell your data. We share it only with the service providers + that make Donetick work (Cloudflare for hosting and file storage, + PostHog and Plausible for analytics, Stripe for payments), or when + required by law.
-- Our Service is not intended for children under 13 years of age. We do - not knowingly collect personal data from children under 13. If you are a - parent or guardian and you are aware that your child has provided us - with personal data, please contact us. + You can update your profile and permanently delete your account at any + time from Settings. Deleting your account removes your + content from our systems. You can also opt out of promotional emails + using the unsubscribe link in any of them.
-- We may update our Privacy Policy from time to time. We will notify you - of any changes by posting the new Privacy Policy on this page and - updating the "Effective Date" at the top of this Privacy Policy. + We keep your data while your account is active. When you delete your + account, we delete your content (backups age out on a rolling basis).
-- If you have any questions about this Privacy Policy, please contact us - at: + Donetick isn't directed to children under 13, and we don't knowingly + collect their data. Child accounts created by a parent inside a circle + are managed by that parent.
+ ++ We'll post any updates here with a new date, and flag material changes + with a one-time notice inside the app. +
+ ++ Privacy questions or requests? Email{' '} + support@donetick.com. +
+ +Favoro LLC
Effective Date: January 1, 2024
-- These Terms of Service ("Terms") govern your access to and use of the - Donetick task management platform provided by Favoro LLC ("Donetick", "we", "us", or "our"). - By accessing or using our services, you agree to be bound by these Terms. If you do not agree to - these Terms, you may not access or use our services. + Last updated August 12, 2026
-- Donetick is available in two deployment models with different terms and responsibilities: -
-Please review the applicable sections carefully as they define different rights and obligations.
-This section applies only to users of the Cloud Service at donetick.com
- -This section applies to users deploying Donetick on their own infrastructure
- -- Applies to both Cloud and Self-Hosted Services + By creating an account or using Donetick Cloud at donetick.com (the + "Service"), you agree to these Terms. If you don't agree, don't use the + Service. Donetick is made by Favoro LLC ("we", "us", "our").
-Donetick comes in two flavors, and they're governed differently.
- Our services are provided "as is" and "as available" without any warranty of any kind, - express or implied, including but not limited to merchantability, fitness for a particular purpose, - or non-infringement. + Donetick Cloud is the hosted service we run at + donetick.com. These Terms cover it. +
++ Self-hosted Donetick is the open-source software you + run on your own server. It's licensed under the GNU Affero General + Public License v3 (AGPLv3), and that license, not these Terms, governs + your rights to use, modify, and share it. Nothing here is meant to + restrict anything the AGPLv3 grants you. +
++ If you run Donetick yourself, hosting, security, backups, updates, and + data-protection obligations are yours, not ours. We don't provide + support guarantees for self-hosted installs unless we've agreed to that + separately in writing.
-- You agree to indemnify and hold us harmless from any claims, damages, or expenses - arising from your use of our services, violation of these Terms, or infringement of any rights. + Donetick helps you and the people in your circle track tasks, chores, + and recurring schedules. It's a productivity tool, not professional, + legal, financial, or medical advice. +
+ ++ You're responsible for your account and for keeping your login secure. + You must be at least 13 years old (or the age of digital consent where + you live) to use the Service. Provide accurate information, and tell us + promptly if you think someone else has gotten into your account. +
+ ++ Don't use Donetick to break the law, infringe anyone's rights, upload + malware, harass other users, send spam, gain unauthorized access to our + systems or anyone's account, circumvent usage limits, or overload the + Service. +
++ Don't use Donetick Cloud to run a competing hosted service without our + written permission. This applies only to our Cloud Service and takes + nothing away from your AGPLv3 rights to the self-hosted software. +
+ ++ You own everything you put into Donetick: your tasks, chores, labels, + comments, and files. You grant us a limited license to host, store, + process, and transmit it solely to operate, secure, troubleshoot, and + improve the Service for you. We don't sell your content, and we don't + use it to train AI models. +
++ You're responsible for having the right to upload what you upload, and + for managing who you share circles and content with. We may remove + content when reasonably necessary to enforce these Terms, comply with + the law, or address a security issue, and we'll give you notice first + where that's practical. +
++ How we handle personal information is covered in our{' '} + Privacy Policy, including what our analytics and + error reporting do and don't collect, and how to turn them off. +
+ ++ We aim for roughly 99% monthly availability on the Cloud Service, but + that's a goal, not a service-level agreement, and there are no downtime + credits. We may pause parts of the Service for maintenance, security, or + emergencies, and we'll announce planned work ahead of time when we + reasonably can. Storage limits, API rate limits, and fair-use limits may + apply. +
+ ++ Donetick offers a free plan and paid plans billed monthly or annually in + advance through Stripe. Paid plans renew automatically until you cancel. +
++ You can cancel any time from your settings. Cancelling stops future + renewals, and you keep paid features through the end of the current + billing period. If a payment fails we may retry it or limit paid + features until it goes through. We'll give you reasonable notice before + a price change applies to your subscription. Refunds are handled + case-by-case at our discretion, except where the law requires one. + Nothing here limits your consumer-protection rights. +
+ ++ Where export tools are available, you can export your content; formats + and availability may change over time. If we ever discontinue the Cloud + Service, we'll give reasonable advance notice and, where possible, a + chance to export first. +
+ ++ Donetick connects to outside services like messaging platforms, + authentication providers, and webhooks. Those are governed by their own + terms and privacy policies, and we're not responsible for services we + don't control. Make sure you're authorized to connect whatever you + connect. +
+ ++ You own your content; we own the Donetick name, logo, branding, and the + proprietary parts of the Cloud Service. The AGPLv3 covers the software, + not our trademarks, so please don't use our name or logo in a way that + suggests we endorse or sponsor you.
- If you have questions about these Terms, please contact us: + You can stop using Donetick and delete your account at any time from + Settings. We may suspend or end access if you violate these Terms, or + where we need to address abuse, fraud, a security incident, a legal + obligation, or unpaid fees. Where it's practical, we'll give you notice + and a chance to fix the problem first. After termination we delete or + anonymize your content per our retention practices, though limited + records may stick around for legal, security, or accounting reasons.
-
- Last Updated: January 1, 2024
- These Terms of Service are effective immediately for new users and will become effective
- for existing users 30 days after posting.
+
+ Found a vulnerability? Please email{' '} + support@donetick.com and give + us a reasonable chance to fix it before disclosing it publicly.
+ ++ + THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES + OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS + FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT + WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, + OR THAT DATA WILL NEVER BE LOST OR CORRUPTED. + +
++ + TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAVORO LLC IS NOT LIABLE FOR + INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE + DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA. + OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF WHAT YOU PAID US IN + THE 12 MONTHS BEFORE THE CLAIM, OR $100. + +
++ Self-hosted installs are covered by the AGPLv3's warranty disclaimer. + We're not responsible for problems arising from your own infrastructure, + configuration, modifications, or hosting provider. Nothing in these + Terms excludes liability that can't legally be excluded. +
+ ++ To the extent the law allows, you agree to cover Favoro LLC against + third-party claims arising from your violation of these Terms, your + unlawful use of the Service, your infringement of someone else's rights, + or content you submitted. We'll give you reasonable notice of any such + claim and cooperate in the defense. +
+ ++ Before filing anything, please email{' '} + support@donetick.com and give + us a fair chance to sort it out. These Terms are governed by the laws of + the State of Delaware, USA, without regard to conflict-of-laws rules, + and disputes go to the state or federal courts in Delaware. Either of us + can still bring an eligible claim in small claims court, and none of + this waives rights that can't legally be waived. +
+ ++ We may update these Terms. We'll post the new version with an updated + date, and for material changes we'll give reasonable advance notice by + email or in-app notice (and get your consent where the law requires it). + Continuing to use the Service after non-material changes means you + accept them. If you don't agree to a material change, cancel before it + takes effect. +
+ ++ These Terms plus our Privacy Policy are the whole agreement between us. + If one provision turns out to be unenforceable, it gets trimmed to the + minimum necessary and the rest stands. Not enforcing something once + doesn't waive it later. You can't transfer these Terms without our + consent; we may transfer them in a merger, acquisition, or sale of + assets. These Terms don't create a partnership, employment, or agency + relationship. Neither of us is liable for delays caused by things + outside our reasonable control. Provisions that should survive + termination do, including those on content, intellectual property, + disclaimers, liability, indemnification, and disputes. +
+ ++ Questions about these Terms? Email{' '} + support@donetick.com. +
+ +Favoro LLC